Advice

  • Winter fuel payment scam

    Devon and Cornwall Police have issued a neighbourhood alert warning about Winter Fuel Payment fraud or scams targeting pensioners. This is a type of “phishing” scam where criminals attempt to trick individuals, particularly older and vulnerable people, into giving up their personal and financial information. The scam typically involves fraudsters sending fake text messages, emails, or making phone…

  • Combat online fraud

    159 works in the same way as 101 for the police or 111 for the NHS. It’s the number you can trust to get you through to your bank safely and securely, every time. So if you think someone is trying to trick you into handing over money or personal details – stop, hang up and…

  • Do you need consumer advice?

    Citizens Advice can provide free, confidential and independent advice to help you with a problem you may be having with a trader or business. Visit Citizens Advice online https://www.citizensadvice.org.uk/ or call their consumer helpline on 0808 223 1133. For immediate, comprehensive advice on a range of consumer issues, visit the Heart of the South West Trading Standards…